Help centre

Islamia Support

Contact us

If you find a bug, have a suggestion or need help setting up Islamia, send us the device model, Android version, Islamia version and a short description of what happened.

Email islamiaapp@gmail.com

Before contacting support

1
Restart Islamia and confirm your Android date, time and time zone are correct.
2
Check Islamia permissions under Android Settings.
3
If a feature uses internet, try another network and disable VPN/ad-blocking temporarily.

Frequently asked questions

Prayer times do not match my local mosque.

Check your saved location, time zone, calculation method and Asr convention. Mosque timetables can also include local adjustments. Follow your trusted local mosque when there is a difference.

The Adhan or prayer reminder did not play.

Make sure notifications are allowed, Adhan is enabled, alarm volume is audible, and battery optimisation or Do Not Disturb is not blocking Islamia. Some phones also require exact-alarm permission or manual battery-exemption settings.

The Qibla compass moves or looks unstable.

Hold the phone flat and away from magnets, speakers, metal surfaces and magnetic cases. Move the phone in a figure-eight motion to help recalibrate the compass. Confirm with a known local prayer direction if readings remain unstable.

Quran audio will not play.

The Quran text works offline, but recitation requires internet access. Try another network, switch reciter, and make sure another audio source or phone call is not holding audio focus.

Why does the rating page not open?

Ratings require the live Google Play listing. If the listing is not yet published, Islamia may fall back to the browser or copy the Play Store link.

Why is sharing unavailable on my device?

Islamia uses Android’s system share sheet. If no compatible share app is available, the app can copy the share text to the clipboard as a fallback.

How do I delete my Islamia data?

Islamia stores core progress locally. Clear Islamia’s storage in Android Settings or uninstall the app to remove local app data. There is no Islamia cloud account in this version.